The Lopez Island terminal is back in service after being unusable for much of the day.
The terminal was inoperable for about 11 hours on Feb. 5, due to a mechanical issue caused by frozen equipment. Washington State Ferries’ Eagle Harbor Maintenance Facility worked with its Terminal Engineering Department and terminal staff to assess the full extent of the damage and was able to reopen the terminal at around 10 p.m.
WSF’s customer service department relaxed reservations rules to and from Lopez and has disabled new reservations to the island. They also messaged all Anacortes to Lopez reservations holders letting them know service to the island was suspended.
Customers who had reservations may request a refund at http://www.wsdot.wa.gov/Ferries/infodesk/customerfeedback.